KeJe Original pleated screen door

The legal guarantee period for delivered products is two years and for the spray work delivered, we have a guarantee period of five years, provided the general conditions are met. After this period, the legal guarantee can no longer be invoked. However, even after the two-year guarantee has expired, we will gladly look for a suitable solution in consultation with you. We believe in the quality of our products and consider customer satisfaction of paramount importance.

If you have ordered a product with a standard size and it does not fit, there is an option to return it. Please contact your KeJe dealer. Please make sure that the products are returned well protected, as damaged returned products will not be accepted. If you have chosen custom-made products, it is unfortunately not possible to return your order. Unfortunately, custom-made products cannot be reused and will be destroyed and recycled. In such cases, we advise you to contact your KeJe dealer to find a suitable solution.

If you have ordered a product and an e-mail address is known to us, you will always neatly receive a Track & Trace code. This way, you always know when the Keye employee will visit you. Unfortunately, you cannot change the time of delivery. Because we find it very important that our products are handled with care and we do not want you to receive broken or damaged products, we deliver all products personally to your home. As we work with fixed routes, it is unfortunately not possible to change delivery times. If you are away, you can of course always request that we drop the parcel in your garden or deliver it to your neighbours.

It is possible to clean the products. Click on the button below for the cleaning instructions.

If you have a complaint or question, we always recommend contacting your KeJe dealer first. They can work with you to find an appropriate solution. If you cannot find a solution with your KeJe dealer, you can always fill in the form below. We aim to get back to you as soon as possible. +31(0) 321 339 867. We aim to provide you with a response as soon as possible.

You are always welcome to see the products at our premises at De Boorn 3 in Dronten. However, this is often not necessary, as we have dealers all over the country. Via find a dealer you can search for a dealer in your area. This dealer can often show and tell you more about Keje products.

Repairs and service requests always go through a KeJe dealer. Please contact the dealer where you bought the product. They can report the product to us for repair and together with us ensure a suitable solution.

Yes, that's not a problem. You are free to contact another KeJe dealer. All dealers can submit a repair or service request to us.

We supply spare parts exclusively through our dealers. Sometimes dealers have small parts directly in stock (such as clips, handles or steel tape). For specific parts or larger orders, the dealer will request this from us.

In most cases, we do not recommend this. Our products are specially designed and precisely tuned. Repairing them yourself may result in damage or loss of warranty. Repairs are therefore usually done via a KeJe dealer.

Parts such as strings or mesh are usually not easy to replace yourself, as this is specialist work. Want to know if your product is still repairable? Contact a dealer near you.

No, in principle, a pleated screen door does not need to be lubricated. The guides and mechanism are low-maintenance and function without grease or oil. Lubrication can actually cause dirt and dust to enter the system, making the door run less smoothly. Keeping the guides clean and dust-free is sufficient maintenance.

In most cases, readjustment is not necessary. Should the screen door run less smoothly or not close properly over time, first check that there is no dirt or obstacles in the guides. If the problem persists, you can check the tension of the cord or the adjustment of the door. Consult the instruction video below or contact your KeJe dealer.

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Normally, the tension of the cord stays good for years. If the door no longer stays open or closed properly, the cord may have slackened slightly over time. In that case, you can simply re-tension the cord (or have it re-tensioned). If in doubt, you can always consult your dealer or watch the instruction video.

• Clean the mesh with a soft (wet) brush or a slightly damp cloth.

• Do not use aggressive cleaning agents.

• Remove dust and dirt from the pleated folds and the guides.

• Check regularly that no dirt accumulates in the mechanism to keep the door working smoothly.

A pleated screen door from KeJe is made from high-quality materials and will last for years with normal use. The exact lifespan depends on use and maintenance, but a long lifespan is the standard. Keeping it clean and careful use extend this lifespan considerably.

A pleated screen door works with a pleated (folded) mesh that folds up like a harmonica when you open or close the door. You slide the screen door open or close smoothly. The mesh folds up compactly in the frame, taking up little space. The big advantage: the door stays in any position, so you decide how far to open or close it. No spring tension, no rattling, just smooth and flexible to use!

A pleated screen door has folded (pleated) gauze that slides aside like a harmonica. You can leave it in any position and it is very user-friendly. A roller gauze screen door has tight gauze that rolls up into a cassette. This door usually shoots back into the cassette automatically when you let go (due to a spring mechanism) and therefore does not stay halfway.

It is not necessarily necessary to bring your screen door inside in winter, but it can extend the life of your screen door. Our screen doors are made of high-quality materials and can easily withstand cold and moisture. However, there are some advantages to storing your screen door indoors during the winter:

• You prevent dirt, leaves and moisture from accumulating in the mesh or guides.
• The mesh stays nice and smooth for longer.
• You have less chance of discolouration or wear due to extreme weather conditions.

Do you have the option of easily removing the screen door? Then it is definitely recommended to store it in a dry place during the winter. You do this simply by pulling the door loose from its clamps. The advice is to always start at the top or bottom, can or do you want to leave it in place? No problem, but give it a good clean in spring and check that everything still runs smoothly.

Drilling and screwing is usually not necessary when fitting a KeJe screen door. Our screen doors are designed in such a way that they can be installed without drilling or screwing in most cases. This is ideal if you want to keep the window frame neat and undamaged, for example with plastic or aluminium window frames.

How does it work?

• The screen door can often be mounted with special clips, a clamping system or unique tape.

• When mounting on the day (on the frame), you mount the on the day construction by means of adhesive tape. For this, the product is supplied with a special tape.

• Only with fixed mounting with screws, for example with wooden window frames or if you want extra strength, drilling is required. And even in many of these situations, you will still be able to choose to mount the upper part with double-sided tape or mounting kit.

A pleated screen door is reasonably wind-resistant, especially in normal use and if it is fitted properly. The mesh is locked in the guides, so it will not blow out easily. In strong winds, the mesh may move a little, but it will not easily come loose. For sliding doors and large passages, the pleated screen door is popular precisely because of its sturdiness and ease of use.