Privacy Notice
HORREN en insectenwering KEJE B.V. & KEJE Raamdecoratie B.V.

This Privacy Notice was last updated on 5 April 2018

Via the website www.keje.nl/en/ of HORREN en insectenwering KEJE B.V. & KEJE Raamdecoratie B.V (hereinafter: KEJE), privacy-sensitive data, i.e. personal data, are processed. KEJE is committed to handling all personal data conscientiously. All personal data is therefore processed and secured by us with the utmost care. When processing data we comply with the requirements of privacy legislation.

KEJE is the data controller. In this Privacy Statement we explain what we do through www.keje.nl/en/ with the data we gather about you. You are advised to read this Privacy Notice carefully. When processing data we comply with the requirements of privacy legislation. This means that:

• we clearly state the purposes for which we process personal data. We do this through this Privacy Notice;
• we confine our collection of personal data strictly to personal data that is required for legitimate purposes;
• we ask your express consent before we process your personal data in cases where your consent is required;
• we take appropriate security measures to protect your personal data and require the same from all parties that process personal data on our behalf;
• we respect your right to access, correct or delete your personal data upon your request.

If you have any questions, or want to know exactly what data we store about you, please contact KEJE.

Appointment form
The appointment form can be used to ask us questions and make appointments. We use the following personal data for this purpose:

• email address
• gender
• name and address details
• phone number

We do this based on your consent. We keep this personal data until we are sure that you are satisfied with our response and for a period of three months thereafter. This way, if we have any follow-up questions we can easily retrieve the information. This also allows us to train our customer service to become even better.

Contact form
The contact form can be used to ask us questions or make requests. We use the following personal data for this purpose:

• name of your organisation
• contact person
• email address

In addition, your question may contain personal data. We use this data to handle your question or request. We use the above personal data based on your consent. We keep this (personal) data until we are sure that you are satisfied with our response and for a period of three months thereafter. This way, if we have any follow-up questions we can easily retrieve the information. This also allows us to train our customer service to become even better.

Dealer portal
Our portal gives you access to a managed environment where you are able to set, specify and change things for the service yourself. We keep track of what you did, and when, so that there is evidence of this. We use the following personal data for this purpose:

• account details
• name of your organisation
• email address
• username
• Chamber of Commerce registration number
• name and address details
• phone number

We process your personal data to create your account and when you access our dealer portal, based on your consent. We keep the (personal) data of your account and in the dealer portal until you terminate your account. We keep this (personal) data so that you don't have to fill it in each time you visit the portal and to contact you more easily when needed as part of the service. You can update your data via your account information at any time.

Advertising
We would like to send you promotional material about offers and new products or services. We do this by e-mail. You can object to this advertising at any time. Each e-mail contains a link to unsubscribe.

In addition to the above personal data, we process (personal) data such as IP addresses that are necessary to enable communication on the Internet.

Sharing data with other companies or institutions
We never share your personal data with other companies or institutions, unless this is necessary for our web shop or if we are legally obliged to do so (e.g. if the police demand it in case of a suspected crime).

Cookies
We use cookies for our website. For more information on cookies, please refer to our cookie statement.

Security
The security of your personal data is of great importance to us. We take appropriate security measures to limit abuse of and unauthorised access to personal data. For example, we ensure that only those people who need access to your data can do so, that access to the data is protected, and that our security measures are checked regularly.

Third-party websites
This Privacy Notice does not apply to third-party websites to which our website may contain links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We advise you to read the privacy notices of these websites before using the websites.

Changes to this Privacy Notice
We reserve the right to change this Privacy Notice. You are advised to regularly consult this Privacy Notice to ensure that you are aware of these changes.

Access to and changing your data
If you have any questions or want to know what personal data we store about you, you can always contact us. You can do this by using the details below. You have the following rights:

• to receive an explanation of what personal data we possess and what we do with it
• to access the exact personal data we possess
• to have any errors corrected
• to have personal data deleted
• to withdraw you consent
• to object to a particular use

Please make sure to always clearly state who you are, so that we can be certain that we do not edit or delete data of the wrong person.

Filing a complaint
If you are not satisfied with how we process your personal data or how we have handled your complaints, you have the right to lodge a complaint with the Data Protection Authority.

Contact Details
HORREN en insectenwering KEJE B.V. en KEJE Raamdecoratie B.V.
De Boorn 3
8253RA Dronten
info@keje.nl
+31(0) 321 339 86